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Help

Authentication application

If you don’t want to receive security codes by text or phone call, you can set up an authentication app on your device to generate security codes.

  1. Choose a device, such as a computer or mobile device (phone or tablet), on which you can install apps.
  2. Download and install an authentication app to your device. Some popular options include:
    - Android options: Google Authenticator, Authy, LastPass, 1Password
    - iOS options: Google Authenticator, Authy, LastPass, 1Password
    - Windows apps: 1Password, OTP Manager
    - Mac apps: 1Password, OTP Manager
    - Chrome extensions: Authenticator
  3. Open a new browser and sign into your login.gov account at https://secure.login.gov/. NOTE: If you do not have access to your configured two-factor authentication mechanism, you may be able to sign in using your personal key if you were assigned one and it has never been used.
  4. Select “enable” next to Authentication app and follow the instructions to scan or enter a code associating your authentication app with your account.

You will now be able to use the one-time passcodes generated by the application each time you sign in instead of receiving a text message or a phone call. If you are having difficulty setting up the authentication app, you will need to contact the app developer directly for assistance.