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Email confirmation links expire after 24 hours. Select “resend” to get a new confirmation email or start the process over by selecting “create account” and entering your email address.

If you have requested more than one confirmation email, you must use the most recent email. All links in older emails will be invalid.

If the confirmation link still does not work and you have done the steps outlined above, it is possible your email provider has scrambled the link. One way to determine if this has happened is by copying and pasting the confirmation link into your browser. If there are any unusual symbols or words in the link, remove them and hit enter.

For additional help, [please submit a support ticket] (https://login.gov/contact).